Privacy Policy

At Sweetly Addicted, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us online or in person.

1. Information We Collect
When you place an order or interact with us, we may collect the following types of information:

Personal details: name, phone number, email address, and delivery address.

Order information: products ordered, special instructions, and payment details.

Payment data: we do not store credit/debit card numbers. All transactions are securely processed via our payment providers.

Technical data: such as IP address, browser type, and pages visited when you browse our website.

2. How We Use Your Information
We use your information to:
– Process and fulfil orders
– Communicate with you about your order or inquiries
– Provide customer support
– Improve our website and services
– Send updates, offers, or promotions (only if you’ve opted in)

3. Sharing of Information
We do not sell, trade, or rent your personal information. However, we may share your data with:

Service providers (e.g., payment processors, delivery partners) strictly to fulfil your order.

Authorities, if required by law or in the event of fraud or security concerns.

4. Data Protection
We take your privacy seriously and implement appropriate security measures to protect your data from unauthorized access, alteration, or loss.

5. Your Rights
You have the right to:
– Access the personal data we hold about you
– Request corrections or deletion of your data
– Withdraw consent for marketing communications

To do so, please contact us at info@sweetlyaddicted.com or call us at +5999 691 0135.

6. Cookies
Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings if you prefer.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will apply immediately upon publication.

8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: info@sweetlyaddicted.com
Phone: +5999 691 0135